Privacy Policy

1. Introduction

Draconis Infrastructure, LLC, through the Hostragons® Global brand (hereinafter referred to as “Hostragons”), takes the privacy of our users and the protection of their personal data seriously. This Privacy and GDPR Compliance Policy explains how personal data is collected, used, protected, and managed under GDPR. By using our website and services, you are deemed to have accepted this policy.

2. Data Controller and Contact Information

The legal entity responsible for processing personal data is Draconis Infrastructure, LLC. Hostragons® Global is a brand of this company.

• Company type: Delaware LLC
• Address: 131 Continental Dr, Suite 305, Newark, DE 19713, United States
• EIN: 37-2240693
• Delaware file number: 10673657
• Privacy requests: general@hostragons.com

3. Basic Principles of Data Processing

As Hostragons, we adhere to the following fundamental principles in accordance with GDPR requirements:

• Transparency: We clearly state how we collect and process your personal data.
• Accuracy: We keep your data accurate and up to date.
• Minimization: We only collect and process necessary data.
• Storage Limitation: We only store your data for as long as necessary.

4. Information Collected

Hostragons collects the following personal information:

• Credentials: Name, surname, address, phone number, email address.
• Payment Information: Credit card information and payment details.
• Technical Data: IP address, browser type, operating system.
• User Behaviors: User preferences, activities on the site.

5. Use of Personal Data

Personal information collected is used for the following purposes:

• Provision and management of services.
• Customer support services and communication.
• Invoice processing and preparation of legal documents.
• Improving the performance and user experience of our website.
• Complying with legal obligations and defending rights.
• Marketing and promotional activities.

6. Personal Data Retention Period

We retain your personal data only for as long as necessary for our processing purposes. You can contact us for information on how long we retain your data and how this period is determined.

7. Payment Information and Security

• Credit card and payment information is protected with security measures such as 256-bit SSL certificate.
• Your card information is transmitted encrypted and not stored by Hostragons.
• Measures are taken against possible malicious software with additional security tools.

8. Cookies and Tracking Technologies

Cookies and tracking technologies are used on our website to improve user experience and understand how our website is used. For more information about cookies and detailed information on how to manage them Our Cookie Policy you can reach from the page.

9. Sharing of Personal Data

• Your personal data is only shared with third parties necessary to provide our services.
• We may share your data in accordance with legal obligations or court orders.
• Sharing data with third parties will only be carried out with your permission.

10. User Rights

Under GDPR, users have the following rights:

• Right to access, correct, or delete personal data.
• Right to object to data processing and data portability.
• Right to withdraw consent at any time.

11. Data Protection Impact Assessment (DPIA)

Data protection impact assessment is performed for high-risk data processing activities. You can contact us for more information about the DPIA process.

12. International Data Transfer

We take necessary protective measures when transferring your personal data outside the EU. You can contact us for more information about international data transfers.

13. Data Breach Notification

In case of a data breach, we promptly notify the competent authorities and affected individuals. You can contact us for more information about our data breach procedures.